I forgot to follow up last week and thank you for the beautiful follow up email I received. I have 15+ years high end customer service specializing in hotels. I have operated multi-line phone systems and I have twice even managed a team of phone operators. I thank you for the email last week telling me that my qualifications were not a match for the Communication Agent position (aka fancy smancy phone operator). It leaves me to wonder if it was a 20 year old that has possibly never answered a multi-line phone system and therefor did not know what it was that passed me over or a software system. I reviewed the qualifications requested just to be sure and check (X) check (X) and double check (XX) I was a perfect fit for them all. However, who am I to question being passed over as I cannot even get a job as a fancy smancy phone operator? What I REALLY appreciate is the extra kick today. After telling me last week (almost immediately) that I did not qualify I appreciate the additional email today telling me the position had been filled. Thank you for the kick while I was down.
It really does show the extra step you take fulfilling your motto “We are Ladies and Gentlemen serving Ladies and Gentlemen.”
Warm Regards, Lady Jennifer Tucker